" />

FAQ’s

credit/debit cards

Why accept card payments ?

Regardless of credit status a pre paid Mastercard/Visa is available as a form of payment.

The number of debit card payments is forecast to grow from 6.4 billion to 12.8 billion payments between 2010 and 2020, and spending to increase from £292 billion to £616 billion over the same period.

In the UK there were 44.9 million debit card holders, accounting for 89% of the adult population in 2010.

In 2010 there were 165.3 million cards in issue – 55.6 million credit cards, 6.6 million charge cards, 84.3 million debit cards.

 

 

Who can benefit from my transactions/donations ?

Any Good Cause that you choose.

We’re already working with a growing number of Community Foundations, local and national charities and regional social enterprise networks.

 

 

Can a merchant account be used for telephone/website sales ?

Card/Customer Not Present (CNP) can be added on request to merchant accounts enabling transactions that are not chip & pin authorised (the card isn’t physically to hand during the sale).

 

 

How long does the application and set-up process take ?

http://ethicalmerchantservices.com/30066/299128/home/new-customers

Turn-around on applications can be very quick but this ultimately depends on when the required paperwork is returned to us completed with the necessary supporting documentation.

I have a problem with my terminal – who do I contact?

http://ethicalmerchantservices.com/30066/299341/home/contact

80% of all calls to their helpdesk are usually answered within 20 seconds and an operator can be reached 8am-9pm Monday to Saturday, and between 10am and 4pm on bank holidays.

 

                            More Questions

            info@ethecol.com or 08009 88 111